Student TSR (Help Desk)

Logging onto a district computer AND/OR into GMAIL


Student ID# @ (your student ID number looks like 0912345)


Elementary: First letter of first name + first letter of last name + .nk2021

Secondary: First letter of first name + first letter of last name + .nk2021 + 3 letter code for birth month (i.e. jan for January, oct for October, etc.)


  • John Doe, 3rd grade: jd.nk2021
  • Frank Sinatra, 9th Grade, birthday in October: fs.nk2021oct

Student tech help request

If you are continuing to have technical issues with your device after attempting the troubleshooting steps above, you may submit a Student Tech Help Request.

Using the Student Tech Help form (available below) is the preferred method for requesting assistance. You may also call the Tech Support Help Line at (360) 396-3953 from 8:00 to 3:30 on school days.

Due to the high volume of calls, we highly recommend submitting the tech help request using the form below. Please do not use the help line to follow up on submitted tech requests, we promise to get back to you as soon as possible.

WHEN SUBMITTING A TSR: If you are having trouble logging in with your account, PLEASE include whether the password is not working, the account is not found, you are being asked for an old password, or any other error message you may receive. The more information we have, the quicker the issue can be resolved.

Note: Turn around time on tech help requests may be greater than one business day due to the high volume of requests. Thank you for your patience!